Archive for December, 2004
Dec
FOR IMMEDIATE RELEASE Contact: Valliere Jones
December 28, 2004 Phone: 480-250-8270
E-mail: valliere@forimmediaterelease.com
Atlantic Aviation Flight Services Signs Training Agreement
with ServiceElements
Customized workshops and consultation help sharpen service culture
Scottsdale, Ariz. – ServiceElements, a customer service motivational and strategy firm, has signed a long-term agreement with Atlantic Aviation Flight Services, Inc. (AAFS) to provide service strategy consulting and training for all employees and associates of the executive aircraft charter and management company.
“Atlantic Aviation Flight Services recognizes the importance of building on its service strengths and is proactively ensuring all employees have the tools they need to create a truly enhanced customer experience. We see this attention to training as continued building blocks in our long term commitment to our clients.” said Christine Amos, Executive Vice President of Atlantic Aviation Flight Services.
ServiceElements will begin its two-year program by deploying its variety of service culture assessment tools to evaluate AAFS’s service culture, using the results to design a customized program of workshops and materials to help AAFS address specific service challenges and achieve tangible results.
“The finest companies are those constantly looking to create even greater value for their customers by sharpening the service they provide,” said Bob Hobbi, President of ServiceElements.
About ServiceElements
ServiceElements provides stimulating, highly interactive workshops, seminars and keynote speeches to enhance, elevate and awaken the power of excellent service in various industries, including Aviation/Aerospace, Banking, Construction/Home Building, Healthcare, Resort & Hotel, Restaurant and Technology. ServiceElements’ goal is to create a cooperative drive toward customer success, equipping companies and individual departments with tools to re-focus service culture and sharpening service delivery skills. With more than 20 years of experience in business, technical training, service excellence, Six Sigma, ISO 9000, quality management processes, Customer Relationship Management programs and process re-engineering, ServiceElements can provide needed techniques to help serve customers the way they demand, deserve and desire.
For additional information on ServiceElements, visit www.serviceelements.com.
About Atlantic Aviation Flight Services
Atlantic Aviation Flight Services, Inc. provides executive aircraft charter, full management services, and acquisition services to over 350 clients in the United States . Atlantic Aviation Flight Services, Inc. has been managing aircraft for over 75 years and offering FAR Part 135 air charter operations for over 38 years. Atlantic currently has bases of operations 10 bases in eight states including NJ, NY, CT, PA, MA, DE, FL and CA. Atlantic’s fleet consists of a wide selection of aircraft and manufactures, including Gulfstream, Falcon, Challenger, Hawker, Beechjet, Learjet, Citation, and King Air products. To learn more about Atlantic Aviation Flight Services please visit: www.atlanticflight.com
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